Introduction

Marhaba Biryani (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://marhababiryanii.com.au or place an order with us. By using our Website or ordering from us, you agree to the practices described here.

Our Operating Hours:

  • Tuesday to Thursday: 11:30 AM to 1:00 AM late night
  • Friday to Saturday: 4:00 PM to 1:00 AM
  • Sunday: 4:00 PM to 12:00 AM
  • Monday: 2:00 PM to 12:00 AM

 Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, delivery and billing addresses.
  • Order Information: Details of your orders, payment confirmations, and delivery instructions.
  • Payment Information: Payment details collected through secure third-party payment processors. We do not store full card details.
  • Website Usage Information: IP address, browser type, device type, pages visited, and browsing behaviour.
  • Voluntary Information: Feedback, reviews, or any other information you provide voluntarily.

 How We Use Your Information

We use your information to:

  • Process and fulfil orders.
  • Communicate order status and respond to inquiries.
  • Improve our services, products, and Website experience.
  • Comply with legal obligations.
  • Prevent fraudulent or illegal activities.

Sharing Your Information

We may share your information with:

  • Third-party service providers: Delivery partners, payment processors, email or SMS providers, and analytics services.
  • Legal authorities: When required by law or to protect our rights.

We do not sell, rent, or trade your personal information to third parties.

Cookies and Tracking

Our Website may use cookies or similar technologies to enhance user experience and collect analytics. You can disable cookies in your browser settings, but some features of the Website may not function properly.

Security

We implement reasonable security measures to protect your personal information. However, no system can be guaranteed fully secure. In case of a data breach, we will take appropriate measures as required by law.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request the correction or updating of your personal information.
  • Request deletion of your personal information.
  • Opt out of marketing communications.

To exercise your rights, contact us at  marhaba.biryani2023@gmail.com.

Changes to this Privacy Policy

We may update this policy from time to time. The “Last Updated” date will indicate the latest version. Continued use of our Website constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: marhaba.biryani2023@gmail.com
Address: 332 Racecourse Rd, Flemington, VIC 3031